1. Introduction
AlbWebSolution ("we", "us", "our") respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you visit our website or engage our web development services.
This policy complies with the EU General Data Protection Regulation (GDPR), California Consumer Privacy Act (CCPA), and other applicable privacy laws.
2. Information We Collect
Information You Provide
- Name and contact information (email address)
- Company name and business information
- Project requirements and specifications
- Communication content (emails, messages)
- Payment information (processed by third-party providers)
Information Automatically Collected
- IP address and location data
- Browser type and version
- Device information and operating system
- Website usage data and analytics
- Cookies and similar tracking technologies
3. How We Use Your Information
We use your personal information for the following purposes:
- Service Delivery: To provide web development services and project management
- Communication: To respond to inquiries and maintain client relationships
- Business Operations: For invoicing, contracts, and administrative purposes
- Website Improvement: To analyze usage and improve website functionality
- Marketing: To send relevant updates about services (with consent)
- Legal Compliance: To comply with legal obligations and protect rights
4. Legal Basis for Processing (GDPR)
Under GDPR, we process your personal data based on:
- Contract Performance: To fulfill service agreements and contracts
- Legitimate Interest: For business operations, marketing, and website analytics
- Consent: For marketing communications and non-essential cookies
- Legal Obligation: For tax, accounting, and legal compliance
5. Information Sharing and Disclosure
We may share your information with:
- Service Providers: Hosting providers, payment processors, and analytics services
- Subcontractors: Trusted partners who assist with project delivery (under confidentiality agreements)
- Legal Authorities: When required by law or to protect legal rights
- Business Transfers: In case of business sale or merger (with notice)
We do not sell, rent, or trade your personal information to third parties for marketing purposes.
6. Data Security
We implement appropriate security measures to protect your personal information:
- SSL encryption for data transmission
- Secure hosting and database protection
- Regular security updates and monitoring
- Access controls and authentication
- Regular data backups and recovery procedures
However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
7. Data Retention
We retain your personal information for as long as necessary to:
- Provide ongoing services and support
- Comply with legal and tax obligations (typically 7 years)
- Resolve disputes and enforce agreements
- Maintain business records and portfolio examples
Website analytics data is typically retained for 26 months. You can request deletion of your data at any time, subject to legal requirements.
8. Your Rights
Under GDPR and other privacy laws, you have the right to:
- Access: Request a copy of your personal data
- Rectification: Correct inaccurate or incomplete data
- Erasure: Request deletion of your personal data
- Portability: Receive your data in a structured format
- Restriction: Limit how your data is processed
- Objection: Object to processing based on legitimate interest
- Withdraw Consent: Withdraw consent for marketing communications
To exercise these rights, contact us at betim@albwebsolution.com. We will respond within 30 days.
9. Cookies and Tracking
This website uses cookies and similar technologies:
- Essential Cookies: Required for website functionality
- Analytics Cookies: To understand website usage and improve performance
- Marketing Cookies: For targeted advertising (with consent)
You can control cookies through your browser settings. Disabling certain cookies may affect website functionality.
10. International Data Transfers
As we operate and serve international clients, your data may be transferred to and processed in countries outside your residence. We ensure appropriate safeguards are in place:
- Standard Contractual Clauses for EU data transfers
- Adequacy decisions where applicable
- Service provider agreements with privacy protections
11. Children's Privacy
Our services are not directed to children under 16. We do not knowingly collect personal information from children. If you believe a child has provided personal information, please contact us immediately.
12. Changes to This Policy
We may update this privacy policy periodically. Significant changes will be communicated via email or website notice. Continued use of our services after changes constitutes acceptance of the updated policy.
13. Contact Information
For privacy-related questions or to exercise your rights, contact: